Sultan Mahamud founded 6amTech in 2021 with the vision to create and sell innovative software solutions globally. Initially, the company focused on ecommerce-based software development, marketing their products under the brand name CodeCanyons. As 6amTech’s reach expanded internationally, they encountered critical challenges, particularly in setting up efficient international payment systems and managing global taxation—essential elements for operating on a worldwide scale.

To explore how 6amTech successfully navigated these global business complexities, Woaliullah Olee, Head of Creative at SysPlex, engaged in an insightful conversation with Sunny Sultan. This discussion sheds light on the strategic moves and partnerships that have enabled 6amTech to thrive internationally.

The Interview: Solving Global Payment Challenges with SysPlex

Woaliullah Olee: Could you start by telling us about yourself and your company?

Sultan Mahamud: Hi! I’m Sunny Sultan, CEO and co-founder of 6amTech. 6amTech is a software development company, and we sell our products in the marketplace under the name CodeCanyons. The majority of the software is ecommerce-based, and we customize it accordingly. 

Woaliullah Olee: What are the products 6amTech is working on right now? Are there any new products coming soon?

Sultan Mahamud: 6amTech focuses on e-commerce, and our major products are StackFood and 6Valley. So, you can say, the company is our multi-purpose e-commerce solution. StackFood is a multi-vendor restaurant solution. We mainly provide these customized solutions, serving mostly international clients, though we have some domestic clients too. 6Valley is a comprehensive multi-vendor eCommerce platform offering a mobile app, web interface, and admin panel for managing online marketplaces.

Woaliullah Olee: Are you currently working on something that is very demandable in the market?

Sultan Mahamud: We are working on a SAAS project that will hopefully be launched by the end of 2024 or early 2025.

Woaliullah Olee: How do you evaluate coding and web development services in Bangladesh? 

Sultan Mahamud: The demand is increasing day by day in the local market. We don’t specifically work for the local market, but we try to support our local users as much as possible.

Woaliullah Olee: If I ask you to compare local and international markets, what differences do you see? 

Sultan Mahamud: Local and international markets each have their pros and cons. It’s easier to receive payments from local clients, but international transactions were challenging initially. Local clients are less understanding, whereas we can easily convince international clients. We can develop software according to their demands, but local clients sometimes have demands that are harder to satisfy.

Woaliullah Olee: 6amTech has been in the market for a long time and doing well. What were the initial challenges for 6amTech in terms of expanding the business globally?

Sultan Mahamud: We started with a remote office. As our operations expanded, we moved to a physical office. Both of us, the co-founders, had other jobs before we started running our own business. So this transition was a big challenge for us, but we managed to handle it effectively. Also, we had limited experience in hiring a team, but we quickly adapted and successfully established a positive working culture for our employees.

Woaliullah Olee: What obstacles were you facing in terms of expanding your business globally?

Sultan Mahamud: Our products were well-received from the start, and our inbound marketing was successful. The main challenge? Payment processing, for sure. That was a real headache! Clients did not prefer bank transfers due to their lengthy nature. Online payments were more convenient for smaller assignments. A real problem we faced there. 

Woaliullah Olee: How did you overcome this payment challenge and get introduced to SysPlex?

Sultan Mahamud: We were introduced to SysPlex by Mr. Rifat, the co-founder of The Soft King. He connected us with Mr. Mamun from SysPlex, to whom we explained all our issues. He assured us that by forming companies in the USA or UK, we could legally utilize popular payment gateways like PayPal and Stripe. Consequently, we established companies in both the USA and the UK, which has resolved our payment issues. SysPlex also handles our annual filings and tax returns, so we don’t have to worry about those aspects.

Woaliullah Olee: These kinds of similar single services were also available in the market. How would you differentiate SysPlex from them?

Sultan Mahamud: Honestly, I have yet to see any other companies that provide one-stop solutions in Bangladesh like SysPlex. A few companies may provide some single services, but I haven’t explored them because I received a solid recommendation from Mr. Rifat. 

Woaliullah Olee: So, what would be your advice for people in the same industry facing similar problems?

Sultan Mahamud: Many of my colleagues in the industry have discussed similar challenges with me. I’ve consistently recommended SysPlex or shared Mr. Mamun’s contact number with them. Many newcomers experience these same issues, but they are now gradually resolved.

Woaliullah Olee: How do you view the importance of legal compliance and taxation in global business expansion?

Sultan Mahamud: Definitely, compliance issues are crucial when you form a company in other countries. Over 80% of 6amTech’s transactions are conducted through our foreign entities. If we don’t manage this properly, we could face significant issues next year. SysPlex ensures we stay on track by sending reminders and managing our compliance services. I am quite satisfied with their support.

Woaliullah Olee: What services have you used so far, and do you plan to use any additional services in the future? What are your thoughts on SysPlex’s support team?

Sultan Mahamud: We’ve formed three companies through SysPlex in the USA and UK. If we need to expand into Singapore and Dubai, we will certainly consider using their services again. Their support team is exceptional, always responsive, and ready to assist with any questions or issues we have.

Woaliullah Olee: You have been using our services for a long time. We have made improvements over the years, but still have a long way to go. Do you have any suggestions?

Sultan Mahamud: Definitely. We are one of the very first clients of SysPlex. Initially, there were some issues, but those have been resolved. We now receive faster responses. I think introducing more automation would further smooth out processes, although currently, personal interaction is quite effective.

Woaliullah Olee: 6amTech is our valued client and an MOU partner. We have a lot of experience working with you, and I believe our collaboration will continue to grow. How do you evaluate the importance of strategic partnerships in this expanding industry?

Sultan Mahamud: SysPlex is doing something new and different. It’s rare to see software companies forming such strategic partnerships in our industry. This collaboration provided us with unique growth opportunities. We are optimistic that our continued partnership with SysPlex will lead to even greater advancements and success in the future. 

Woaliullah Olee: How much value has SysPlex added to your company?

Sultan Mahamud: SysPlex has significantly enhanced our business. We used to lose many potential clients due to payment system issues. Working with SysPlex has streamlined our processes and increased our revenue significantly. They have played a crucial role in our success.

Woaliullah Olee: Out of 10, how much would you rate SysPlex?

Sultan Mahamud: I would give them 9 out of 10. I believe they will soon earn a perfect score from us.

Conclusion: 6amTech’s Partnership with SysPlex – A Pathway to Global Success

The collaboration between 6amTech and SysPlex marks a significant milestone in the journey of a burgeoning software development company. Through strategic partnerships and effective solutions provided by SysPlex, 6amTech has successfully addressed the complexities of global payments and compliance. This partnership has not only streamlined their operations but also enabled them to focus on innovation and expanding their product offerings without the hassle of administrative burdens. The success of 6amTech underscores the importance of choosing the right partners to navigate the challenges of global business expansion. With the continued support of SysPlex, 6amTech is well-positioned for future growth and success in the international market, proving that with the right strategies, even newer companies can achieve great heights in the competitive tech industry.

Credits:

Woaliullah Olee: Interviewer

Fahim Zaman: Audio Recorder, Camera (DOP), Gear Management

Rafsan Hossain: Video Editor

Sultan Mahamud: Interviewee

Mohammad Mainul Arefin, founder of Mynul Extensions, embarked on his entrepreneurial journey in 2016 as a freelancer and rapidly saw the need to expand his ventures globally. From small beginnings in Chittagong to opening a busy office in Dhaka, Mainul has seen how the e-commerce market has grown over the years. With a majority of his clients based in the United States, Mainul was required to establish a US LLC. As Mynul Extensions expanded into global markets, particularly through platforms like Amazon, the challenges of international payments and client services became a significant focus.

In his quest for a robust global operations solution, Mainul turned to SysPlex. This partnership aimed to streamline his international transactions and compliance processes. 

To delve deeper into how SysPlex has supported Mynul Extensions’ global expansion and to explore their collaborative journey, Woaliullah Olee, the Head of Creative at SysPlex, conducted an in-depth interview with Mainul Arefin. Let’s see what insights he shared.

The Interview: Navigating Global Business with SysPlex

Woaliullah Olee: Mr. Mainul, I’d very much like to know about you and your company. Would you please do the honor?

Mainul Arefin: Why not? This is MD Mainul Arefin. My hometown is Chittagong. I started conducting my business in Uttara, Dhaka, in 2020. My career journey as a freelancer started in 2016. As time passed, I felt the necessity of forming an LLC and expanding my business to grow. I primarily work on Amazon, with most of my clients based in the United States. At one point, I taught my students how to work with US clients, do work on Amazon, and outsource.

Woaliullah Olee: Right now, what products and services are you focusing on?  

Mainul Arefin: Thank you for asking. Right now, there is no alternative to e-commerce because, during COVID-19, we realized online purchasing could be very smooth and people got used to it; Since eCommerce has already been there and is growing day by day. So, People will adopt cross-border business. In that context, everybody will require services like US banks, US company formation, UK Ltd., and so on. 

Woaliullah Olee: Since you have already expanded your business globally, what were the challenges you faced when trying to run your business globally and provide your customers with the best service possible? 

Mainul Arefin: The majority of our clients are from the United States, so they are comfortable sending USD via PayPal. At the same time, we want the full amount of money to be deposited into our accounts without paying 15-20% tax. In that case, we need banking support because there is no other way to keep a good amount of money. Also, if we want to sell our products on marketplaces like Shopify, Amazon, and Walmart, proper banking support is a must. For transactions, PayPal is very popular in the United States, but we don’t have this payment service in our country. However, we can use these global banking and payment gateway services if we set up an LLC or LTD.

Woaliullah Olee: Regarding dealing with these challenges, how did you know about SysPlex?

Mainul Arefin: To be honest, I have known SysPlex for a long time, around 5 years at least. I would like to thank Mr. Mamun for all the hard work that has helped his business grow. He creates a team that specializes in providing top-notch services in Bangladesh. They are polite and very consistent and are doing well. Also, Mr. Mamun is an acquaintance of mine and I have a MoU partnership with SysPlex. Have been using SysPlex’s services for the past 3–4 years, and Alhamdulillah, I have been pleased with them. 

Woaliullah Olee: Since you have been exploring the global market, you already have a pretty good idea. In this context, how would you differentiate SysPlex from others? 

Mainul Arefin: I took services from a few companies that have the same features like company or LLC formation. Unfortunately, I was disappointed. They did not keep their commitments, and they don’t have any strong communication with the IRS. Also, their delivery time and problem-solving abilities are extremely poor. However, Mr. Mamun and SysPlex resolved these issues very effectively.  

Woaliullah Olee: Can you briefly share your experience with SysPlex? How did the company solve your problems?

Mainul Arefin: Yeah, sure. First of all, I have taken 7–8 different services from SysPlex. I received excellent support, and the success rate was 100% for each of them. SysPlex also keeps us updated on new information and makes suggestions. Moreover, they keep themselves updated regarding bank approvals and updates regarding client renewals and filings, which we will not get anywhere else.

Woaliullah Olee: What are some considerations someone should be aware of when forming an LLC, especially regarding travel and handling emergencies in the USA? And would you recommend SysPlex to others?

Mainul Arefin: When someone forms an LLC, it automatically becomes a liability to them. Many people may take this very lightly, but when a person wants to visit the USA or wants to attend to any emergency there, the documents, including their EIN and tax documents, will be linked to the US embassy. If newcomers are seeking a reliable service provider, I highly recommend SysPlex. It’s one of the best service providers in Bangladesh. It’s an old, reputed, and experienced organization.

Woaliullah Olee: As an honorable client and SysPlex’s MoU partner, we have already experienced much collaborative work, and I believe we will have more soon. So, how much value do you think this partnership adds to our businesses? 

Mainul Arefin: Excellent question. First of all, as a Mou partner, I quickly receive all the information from SysPlex’s support team. This enables me to efficiently guide my clients on LLC formation dos and don’ts. Moreover, being a MoU partner, I can offer exclusive discounts to both myself and my clients. Anyone signing up through my coupon code will benefit from these discounts.

Woaliullah Olee: How do you see the future e-commerce industry? How much do you want to influence future generations?  

Mainul Arefin: I believe the opportunity is abundant in Bangladesh in terms of e-commerce and day by day it is growing. The IT entrepreneurs in Bangladesh need LLC, and LTD formation to get a smooth payment gateway.  And about the influence part, I believe in global reach. More expansion, more development, and more prosperity. And I want future generations to believe that too!

The Impact of Strategic Partnership

Mainul Arefin’s journey is a testament to the power of strategic partnerships in the modern business landscape. For those looking to enter the e-commerce industry or expand their current operations, Mynul Extensions’ story illustrates the importance of choosing the right partners to succeed on a global scale.

With SysPlex, companies gain more than a service provider; they gain a partner committed to their success in the international marketplace. From company formation in major global hubs like the USA, UK, UAE, and Singapore to handling complex compliance and tax issues, we cover all aspects of your international business strategy.

As an IRS Certified Acceptance Agent (CAA), We seamlessly provide EIN and ITIN, 

integrate top global payment gateways and banks for seamless financial transactions, and offer tailored merchant account solutions for high-risk businesses. For eCommerce ventures, we handle everything from company formation to seller account approvals. 

Visit our website to explore how we can assist in transforming your global business aspirations into reality.

Credits:

Woaliullah Olee: Interviewer

Fahim Zaman: Audio Recorder, Camera (DOP), Gear Management

Rafsan Hossain: Video Editor

Abu Huraira Bin Aman started Themexpart Ltd. in 2007, and initially focused on web development. Over the years, the company shifted towards creating its own products and launched Thrivedesk in 2019. Thrivedesk is a SaaS solution designed to improve customer service for other SaaS companies, products, and NGOs around the world.

Thrivedesk aimed to expand its services globally but faced significant hurdles in setting up international payment gateways and handling VAT and tax, critical for serving clients worldwide.

To uncover how ThriveDesk has navigated global business challenges and explored their journey, Woaliullah Olee, Head of Creative at SysPlex, conducted a detailed conversation with Abu Huraira Bin Aman. Let’s delve into his insights.

A Conversation with Abu Huraira Bin Aman: Overcoming International Business Challenges

Woaliullah Olee: Hello, Mr. Huraira, I’d like to know about you and your company.

Abu Huraira Bin Aman: Assalamualikum. My name is Abu Huraira. I started working in software development back in 2007, initially focusing on web development as a theme customizer. Over time, we completely shifted to product development. Our parent company, Themexpart Ltd., now only works on product development. Later on, since 2019, we’ve been working on SAAS development. Thrivedesk is our solution that helps build customer service tools for SAAS companies, products, and NGOs.

Woaliullah Olee: What challenges did you face while expanding Thrivedesk globally?

Abu Huraira Bin Aman: Thrivedesk is a SaaS used by customers in 30-40 countries all over the world. They use Thrivedesk’s product as their support or chatting tool. Our biggest challenge has been setting up international payment gateways. How are we going to receive payments from them, and handle the issue with their VAT and tax. Furthermore, the tools we used as third-party solutions are completely cloud-based. We had to use multiple tools or services. In these cases, when we received the payments, we faced some challenges. BASIS and some others are already working on it, and the solution is about time. 

Woaliullah Olee: In those situations, how did you actually get introduced to SysPlex?

Abu Huraira Bin Aman: I found out about SysPlex later on. Though I knew your founder, Mr. Mamun, before—that’s another story. I discovered your services through Facebook. Learned that you handle company formation and registration, and have partnerships with multiple international payment gateways. Then at The Softexpo, I stumbled upon your stall, where you were explaining everything clearly. That’s when I realized the challenges we had faced so far and seldom solved during a visit to the respective countries, you guys have found those sitting in Bangladesh itself! You provide these services at a low cost to founders here, and I was impressed that you work closely with many international payment gateways as a partner. I think it’s really an impressive thing. So, I signed an MOU with you, as this partnership allows us to promote your services to our audience, which I believe will benefit them greatly.

Woaliullah Olee: As a valuable partner of SysPlex, what do you actually expect from them? Besides, how much value do you think this partnership will add to both of our businesses?

Abu Huraira Bin Aman: This is an excellent question. Generally, in Bangladesh, we do less collaboration and partnership. But, alhamdulillah, we have a lot of people around us with whom we want to work together. Within them, we signed an MoU with SysPlex first. And right after that when we posted this on our social media and different channels, we got several calls from more companies. They showed interest in collaborating with us and also asked about all the procedures. To clear things up, we told them that by working together, we—Mr. Mamun and I—were helping a domestic company, being a domestic company ourselves, and building a bond of trust. I have been working in this market for 10-12 years, and I know all about his (Mr. Mamun’s) reputation. So, we agreed to support each other in front of our own audiences for that reason. Even though it looks pretty simple, the immediate response we got through this was really interesting. I believe this collaboration will take us forward, and we will be able to help each other.  

Woaliullah Olee: While expanding business globally, company formation, banking hassles, payment gateways, taxation, and even compliance complexities in the end. What do you think about all of these challenges? Would you tell someone who is having these issues to contact SysPlex? 

Abu Huraira Bin Aman:  As SaaS and cloud solutions become more popular around the world, legal compliance is an issue that must be dealt with. It is important to know where the money is coming from and how it gets into the country. If we register the business outside of the country, we also need to make sure that the VAT and tax rules are maintained properly. Although creating a business identity is easier, a wrong transaction may cause a permanent banishment or shutdown—a common scenario in Bangladesh. In Bangladesh, we often hear that PayPal was shut down, Wise accounts were blocked, and accounts were closed because of different types of violations. Although we got this service from somewhere else, we still need it. However, the new SAAS founders and entrepreneurs require this service badly. I strongly advise everyone working in this field to keep up with legal issues on a regular basis. If you don’t, not only will you suffer, but so will everyone who represents Bangladesh. And for this, eventually, the verification process becomes more difficult for us. I hope SysPlex improves its service so that anyone looking to do business can find a one-stop solution here.   

The Power of Strategic Partnerships in Global Expansion

Navigating the global market requires not just vision but also the right partnerships. This conversation with Abu Huraira Bin Aman illustrates exactly that. Themexpart Ltd. as well as ThriveDesk faced significant challenges in handling international payments and compliance challenges. However, through their partnership with SysPlex, they were able to find effective solutions that supported their expansion and operational requirements across different countries.

We hope this discussion motivates you to consider how strategic alliances can empower your business on a global scale. 

SysPlex offers a robust array of services tailored to help businesses thrive internationally. From company formation in major global hubs like the USA, UK, UAE, and Singapore to handling complex compliance and tax issues, we cover all aspects of your international business strategy.

As an IRS Certified Acceptance Agent (CAA), We seamlessly provide EIN and ITIN, 

integrate top global payment gateways and banks for seamless financial transactions, and offer tailored merchant account solutions for high-risk businesses. For eCommerce ventures, we handle everything from company formation to seller account approvals. 

To find out more about how SysPlex can help you tackle global challenges, visit our website and explore our services.

Credits:

Woaliullah Olee: Interviewer

Fahim Zaman: Audio Recorder, Gear Management

Rafsan Hossain: Camera (DOP), Video Editor

What I particularly appreciate about SysPlex is that it provides one-stop solutions for everything. Another aspect I like is their transparency with charges. They always clearly communicate any fees to clients. There’s no hassle when you enter a funnel and then face charges at every step. Essentially, SysPlex is a one-stop solution platform for businesses. Best wishes to SysPlex.

Additionally, I am planning to form another company soon and am currently a client of SysPlex. I have never faced any technical or support-related issues with them, except for a slight delay in obtaining my ITIN. Other than that, I have had no problems.

Mr. Rifayet Rifat started his company, Softking, with a very clear vision: to develop software that serves not only Bangladesh but also the global market. As Softking expanded to over 90 countries, it encountered some significant challenges, specifically with international payments. These issues threatened Softking’s ability to grow and maintain its global reach. 

In his search for a reliable solution, Mr. Rifat came across SysPlex, a company that provides one-stop solutions, that include everything you need for global expansion. SysPlex offers a suite of essential services, including international company formation, access to global payment gateways, legal compliance and taxation support, high-risk merchant accounts, and global eCommerce account approval. So to eliminate Softking’s challenges, Mr. Rifat partnered with SysPlex..

Now, to delve deeper into how SysPlex has pushed ahead Softking’s global growth and to explore their collaborative journey, Woaliullah Olee, the Head of Creative at SysPlex, conducted an in-depth interview with Mr. Rifayet Rifat. Let’s see what insights he shared about overcoming global business hurdles and thriving internationally.

A Conversation with Rifayet Rifat: Overcoming Global Payment Challenges at Softking

Woaliullah Olee: Mr. Rifat, could you introduce yourself and tell us more about SoftKing?

Rifayet Rifat: This is Rifayet Rifat, founder and CEO of Softking Limited. We’re a global software development company based in Bangladesh. We’re serving over 12,000 clients across more than 90 countries. We’ve been collaborating with international clients since 2011, providing tech support, developing SaaS products, and mobile apps, and building web applications. 

Woaliullah Olee: What major obstacles have you faced while running your company globally? 

Rifayet Rifat: The main and constant challenge has been setting up robust international payment systems. We struggled with receiving payments efficiently, which was vital for our global operations.

Woaliullah Olee: How did you know about SysPlex when struggling with your payment-receiving issues?

Rifayet Rifat: When I was facing the problem that I couldn’t receive payments through the website; I watched loads of ads, talked to lots of people, and tried a lot of alternatives, but none were sustainable. 

We also faced problems, like some of my accounts getting banned or I couldn’t withdraw money from that account. That’s when I met Abdullah Al Mamun from SysPlex. Through him, I learned that SysPlex provides solutions that would allow me to use international payment gateways locally from Bangladesh. So then we finally chose Business Globalize as our payment solution partner. 

Woaliullah Olee: During this time, you were introduced to many market players, right? Why did you choose SysPlex? 

Rifayet Rifat: When I searched for international payment gateway solutions like PayPal, Stripe, etc. that could help me receive payments, I encountered a lot of ads, talked to many people over the phone, and had references from many people. But personally, I wanted to choose a company or a person who has a good reputation in the market, sustains for a long time, and has a large team. If anything goes wrong, they can support me legally over the phone or directly. After considering it all, I chose “SysPlex,” because I know Abdullah Al Mamun as a trustworthy community member and have met him at many events and community meetups. 

Woaliullah Olee: What services have you taken so far from SysPlex? 

Rifayet Rifat: We have formed our limited company in the UK and LLC in the USA through SysPlex, which helped streamline our financial transactions. 

Woaliullah Olee: Did working with SysPlex help boost your revenue?  

Rifayet Rifat: Absolutely. I already said I could not bring payments, and the gateways we were using had not been verified. Now there is no problem, as I bring payments from known sources. I am tension-free & relaxed. When I was using non-verified accounts or accounts under fake names or bypass accounts, I used to remain tense. I was also concerned about whether I could bring our large payments, which no longer bothers me. Now I have added Stripe to our website, so if a client wants, he can pay from anywhere with his credit card, and we will bring it to Bangladesh. So, definitely, our business has been boosted. 

Woaliullah Olee: When you maintain a foreign company, the issues of compliance, legal structure, and tax issues automatically arise; how much emphasis do you place on it? And how will you inform our audience regarding that matter? 

Rifayet Rifat: Simply I believe that if I have to earn legally, I must pay my taxes according to the rules of the corresponding country, which is very natural. I don’t know why in Bangladesh we seem to handle tax-related matters easily, we renew our trade licenses and submit our files altogether. But when we operate our foreign companies as non-residents, we tend to avoid taxes. And it shouldn’t be like that. People are banned due to this misdeed, their accounts get frozen, and they may not be able to open a company with the same name again. I personally have seen multiple cases as such. What I prefer to do is submit files and taxes within due time. And these are handled by SysPlex’s attorneys. When earning 10 dollars, I can pay 50 cents as tax. I don’t consider this a hard reality because I am not the kind who supposedly brings 10,000 dollars to Bangladesh every month as a nonresident but won’t pay any taxes. 

Woaliullah Olee: In that regard, on a scale of 10, how much are you going to give us as a long-time client? Also, what are the areas you think SysPlex needs improvement? 

Rifayet Rifat: Let me start with the year 2019. In 2019, SysPlex initially faced a few problems because of less manpower, resulting in less output from the customer support team. The reason I am saying all these things is because I know that many people will watch this video. So if I say from my end that I have personally recommended 15-20 people, telling them I use their service, you can too. Initially, they started with little challenges, if I talk about it right now, they have surprised me with quick upgrades. I call them, and they answer. I send them an email, and they write back to me. In all honesty, a new business or startup takes time to flourish and be fully operational. I think in 2024, their support is perfect. I want to give them ten out of ten. 

Woaliullah Olee: As an honorable client and SysPlex’s MoU partner, Softking has already experienced collaborative work, and I believe we will have more soon. So, how much value do you think this partnership adds to the business? 

Rifayet Rifat: Okay, let me give you 2 aspects. I already told you that I recommended 15-20 businesses use SysPlex’s services. I recommended them with confidence because I trust SysPlex. In many cases, if the recommended client doesn’t get the desired service, the relationship gets damaged from both ends. But, in my case, nothing as such happened to the people I recommended. Now, if I talk about our business, we have benefited from SysPlex because we have created entities in foreign countries and can handle the payments. As a strategic partner, you benefit from our appreciation and recommendation, while we benefit from the opportunity to collaborate with several companies on the development of their SaaS. In this case, as a strategic partner, you offer us opportunities to collaborate with companies that are already your clients. Sometimes I receive calls from clients who tell me that they have been informed that we can complete their task. Thanks to your recommendation, we worked on about 4-5 orders at a time. So, from both sides, we benefit.

Woaliullah Olee: If I ask you from the beginning of The Softking, where do you see yourself in the next five years? 
Rifayet Rifat: To be honest, I began Softking with a domain worth only 800 taka. You probably know that. On this long journey, Softking is now where about 90 people are working. We had only 1 floor; now we are operating on 4. So, alhamdulillah, we are happy with the growth we have. My target is to involve more people. My goal is to expand Softking to a 200-man team. We are working towards this goal. Inshallah, we can meet the target by 2025-2026. Please pray for us.

The Impact of the Right Support for Global Business

Embarking on the global stage demands precise solutions. The enlightening interview above showcases this truth vividly. When Softking ran into big challenges with international payments, SysPlex saved the day. Their collaboration not only eliminated the challenges but also accelerated their growth and success.

We hope this story inspires you to think about how the right partnerships can help your business too. With SysPlex, you get more than assistance; you access a comprehensive suite of services designed to make global expansion smoother and more accessible. Whether it’s forming companies in top business hubs like the USA, UK, UAE, or Singapore, or streamlining the ITIN application process through our direct IRS access as a Certified Acceptance Agent, we’re here to support every step of your journey.

Our solutions extend to integrating international banks and major payment gateways such as Wise, Payoneer, US fintech banks, PayPal, and Stripe; ensuring your transactions are seamless wherever your business takes you. Beyond financial transactions, we also provide extensive compliance support, from tax preparation to renewal, and all you require to grow your business. 

To find out more about how SysPlex can help you tackle global challenges, visit our website and explore our services.

Credits:

Woaliullah Olee: Interviewer

Fahim Zaman: Audio Recorder, Gear Management

Rafsan Hossain: Camera (DOP), Video Editor